Terms of Service

Welcome to XTRALEGS (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of Xtralegs.com and any related services, plans, support channels, consultations, WhatsApp communications, and AI-assisted features, including Business Desk AI.

By accessing our website, submitting a form, communicating with us, subscribing to a plan, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services. Singapore recognizes electronic transactions and contracts formed electronically under the Electronic Transactions Act.

1. Scope of Services

XTRALEGS provides business support services that may include:

• business setup support

• corporate secretary coordination

• compliance reminders

• registered address coordination

• office and retail search support

• vendor coordination

• website maintenance

• reputation support

• client support services

• WhatsApp-based support

• AI-assisted information retrieval and support features

Our services may vary by plan, project scope, availability, and client requirements.

2. No Professional Legal or Tax Advice

Unless expressly stated in writing, XTRALEGS does not provide legal advice, tax advice, audit opinions, regulatory rulings, or licensed financial advice. Any materials, reminders, drafts, coordination support, or AI-generated outputs are for general operational support purposes only and should not be relied on as a substitute for advice from qualified professionals.

3. Eligibility and Authority

You represent that:

• you are at least 18 years old;

• you have the authority to act on behalf of yourself or your business; and

• the information you provide to us is accurate and not misleading.

If you use our services on behalf of a company or other entity, you confirm that you are authorized to bind that entity to these Terms.

4. Consultations and Service Requests

Any consultation, inquiry, or support request submitted through our website, email, WhatsApp, or other channels does not create a binding service relationship until we confirm acceptance or onboarding in writing.

We may decline, pause, or limit services where:

• the request falls outside our scope;

• required information is incomplete;

• we identify legal, operational, or reputational concerns; or

• there are payment, compliance, or misuse issues.

5. Membership Plans and Subscriptions

Where applicable, XTRALEGS offers recurring monthly plans such as Essential, Business, and Chairman’s Club.

By subscribing to a paid plan, you agree that:

• your subscription is billed on a recurring basis;

• the plan features are as described on the website or in your service proposal;

• plan scope may be subject to fair use, operational limits, and response-time expectations;

• certain requests may require separate fees, third-party costs, or a custom quotation; and

• add-on work outside the included scope may be billed separately.

6. Billing and Payments

Payments for subscription plans and paid services may be collected through third-party payment providers and charged automatically on a recurring basis if you select a recurring plan. Electronic transactions and online acceptance are supported by Singapore’s Electronic Transactions Act.

You agree that:

• you are responsible for providing valid and current payment details;

• subscription fees, where applicable, are charged automatically unless cancelled in accordance with these Terms;

• failed, reversed, or disputed payments may result in suspension or limitation of services; and

• all fees are non-refundable unless otherwise stated in writing or required by law.

We may revise pricing, plan structure, or billing terms by giving reasonable notice on the website or by email.

7. Cancellations and Plan Changes

You may request cancellation or plan changes by contacting us at [insert email] or through your designated support channel.

Unless otherwise stated in writing:

• cancellations take effect at the end of the current billing cycle;

• no partial refunds are provided for unused time in the current cycle; and

• downgrades or upgrades may take effect immediately or in the next billing cycle, depending on the request and operational setup.

8. Business Desk AI and WhatsApp Support

If you use Business Desk AI or interact with us through WhatsApp:

• you authorize us to process the messages, files, and information you submit for support and service delivery;

• AI-assisted responses may be incomplete, delayed, or incorrect and should be checked where the matter is sensitive or high-stakes;

• Business Desk AI is intended to assist with retrieval, organization, reminders, and operational support, not replace human judgment or professional advice; and

• we may escalate or route certain requests to a human team member.

9. Client Responsibilities

You agree to:

• provide complete and accurate information;

• review important outputs, reminders, and drafts before acting on them;

• respond reasonably promptly where your input is required;

• maintain the confidentiality of your own account, email, and messaging access; and

• use our website and services lawfully and in good faith.

You remain responsible for final business decisions, regulatory filings, external communications, and actions taken based on information provided through our services.

10. Acceptable Use

You must not:

• use our website or services for unlawful, fraudulent, abusive, or misleading purposes;

• upload malicious code, spam, or harmful content;

• attempt to gain unauthorized access to our systems or third-party services;

• misuse support channels in a way that disrupts operations; or

• copy, scrape, republish, or commercially exploit our website materials without permission.

11. Intellectual Property

All content on Xtralegs.com, including text, branding, design elements, graphics, layouts, and proprietary materials, is owned by or licensed to XTRALEGS unless otherwise stated. Website terms commonly reserve IP rights and restrict unauthorized reproduction or distribution.

You may not reproduce, modify, distribute, publish, or exploit our website content except as permitted by law or with our prior written consent.

12. Third-Party Services

Our services may involve third-party providers such as payment processors, messaging platforms, hosting providers, analytics providers, or external professional partners.

We are not responsible for:

• the acts or omissions of third-party providers;

• service interruptions caused by third-party platforms;

• third-party terms, policies, or platform changes; or

• independent services you engage outside our direct scope.

13. Data Protection and Privacy

We handle personal data in accordance with our Privacy Policy. Singapore’s PDPA sets baseline rules governing the collection, use, disclosure, and care of personal data, and organizations operating in Singapore are required to comply with the relevant data protection obligations.

By using our services, you acknowledge that we may collect and use information reasonably necessary to operate the website, provide support, manage subscriptions, and communicate with you.

14. Service Availability

We aim to keep our website and services available and functioning properly, but we do not guarantee uninterrupted access, constant availability, or error-free operation.

We may suspend, modify, or discontinue any part of the website or services:

• for maintenance;

• for operational or security reasons;

• to address misuse or non-payment; or

• where required by law or third-party platform changes.

15. Disclaimers

Our website and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

To the fullest extent permitted by law, we do not guarantee:

• that the website will always be available or error-free;

• that Business Desk AI outputs will always be accurate or suitable;

• any particular commercial, regulatory, or financial outcome; or

• that third-party service providers will perform without interruption.

16. Limitation of Liability

To the fullest extent permitted by law, XTRALEGS shall not be liable for any indirect, incidental, special, consequential, exemplary, or loss-of-profit damages arising from or related to your use of the website or services.

Our total liability for any claim arising out of or relating to paid services shall not exceed the amount paid by you to us for the relevant service in the three months immediately preceding the event giving rise to the claim, unless otherwise required by law.

17. Indemnity

You agree to indemnify and hold harmless XTRALEGS, its directors, staff, contractors, and affiliates from claims, losses, liabilities, costs, and expenses arising out of:

• your misuse of the website or services;

• your breach of these Terms;

• your unlawful or negligent acts; or

• content or instructions you provide to us.

18. Termination

We may suspend or terminate access to the website or services if:

• you breach these Terms;

• payment remains overdue;

• your use creates legal, security, operational, or reputational risk; or

• we decide to discontinue a service.

Termination does not affect accrued rights, unpaid fees, or provisions that are intended to survive termination.

19. Changes to These Terms

We may update these Terms from time to time. It is common website practice to state that updated terms take effect when posted, and Singapore public-sector site terms use this approach.

The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.

21. Contact

If you have questions about these Terms, please contact:

XTRALEGS
Email: [email protected]
Website: https://xtralegs.com